What makes Lehigh the best at what we do?
We specialize in managed safety footwear programs and our program is truly unparalleled. We provide solutions for companies at both the local level and corporate wide. We always make sure to take care of our customers - from management to their employees.
Unlike our competitors, we can truly customize our program to meet all of the needs of clients. The depth of our product offerings, top customer service, our wellness component with on-site 3D foot scans, medical grade orthotics and compression socks further set us apart.
Lehigh is the best because our complete package of services outweighs the competition, and we are adapting to new trends which is far beyond what our competitors are able to offer.
Customers have stated that our invoicing, product return, and website are by far the most user-friendly in the industry. It adapts to each customer and their needs. We fit their mold; we don't force customers to fit into our mold.
We care. I have seen many employees work with a customer through situations to ensure their needs are met. This has been especially hard during the pandemic, but we continue to work diligently to keep our customers in the proper safety footwear.
Quick, efficient, streamlined method for companies to procure safety shoes for their employees.
Lehigh does what we can to give our customer the best and easiest program. Not only by cost but by brands and availability. We do everything we can to remove the shoe business from EHS hands, opening their day to other priorities.
Being able to offer a fully customizable program for each customer and location to meet their specific needs.
What do you like best about your job at Lehigh?
I enjoy providing people with a program that makes their lives easier and keeps people happy, healthy, and safe.
The team that I work with! I am so grateful for the opportunity that Lehigh has given me these past 2 years; I would not trade it for anything. I give my all for this job to show my gratitude for my team and my managers. I hope to continue doing this for years to come.
The ability to think outside the box and have my opinions and ideas be heard.
Although we are part of a publicly traded company, working at Lehigh feels more like working for a family-owned and operated entity.
What is one example of a successful account relationship?
A manager at one of my accounts left for another company but loved our benefits and service so much that he set up a CustomFit program there as well.
An account I have was purchased by another company and no longer allowed employees to use payroll deduct. After successfully working with them to adjust their program and all of their locations they decided to set up 11 new locations and when they purchased another small company gave us 2 more.
I had a 3,000-employee account only purchasing $1500 in 2019. New to the territory, I met with the account contact and reviewed all the advantages of our safety footwear program. We developed a relationship as well as decided to partner with Fastenal. In 2021, the account increased to $166,000. By developing a partnership, we were able to grow the program and show them how we can efficiently manage it for them.
An account I've had for 4 years now let's their employees run the program to basically take themselves out of the safety shoe world. They realized how much time our CustomFit program gives them to focus on other things besides safety shoes.
How do you make a difference?
With both my knowledge of the customers that I manage and the knowledge of what our program can do for them. We can customize to their needs. I have solutions to their needs.
After being with the company for over 15 years, I hope that I bring some knowledge and confidence to Lehigh. I love helping employees grow. We don't all work the same way, but we can learn so much from each other.
Our program is utilized by hundreds of businesses across the country that you love and trust.